Refund policy

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Return & Refund Policy

We do not offer refunds or returns for change of mind. All sales are final.

However, if you receive a defective, damaged, or incorrect item, we will gladly resolve the issue.

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Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong product, contact us immediately at support@mybagstyles.com with clear photos and details of the issue.

Once the issue is confirmed, we will process a full refund to your original payment method.

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Eligibility for Defective Items

To qualify for a refund due to a defect:

• The issue must be reported within 30 days of receiving the item

• The item must be unused and in its original condition (unless damaged upon arrival)

• Proof of purchase is required

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Non-Returnable Items

We do not accept returns or refunds for:

• Change of mind

• Sale items

• Gift cards

• Custom or personalized products

• Personal care goods

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Exchanges

We do not offer direct exchanges. If you received a defective or incorrect item, we will issue a full refund, and you may place a new order if desired.

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European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days in accordance with applicable laws. However, items must be unused, in original condition, and include all packaging and proof of purchase.

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Refund Process (Defective Items Only)

Once we review and approve your claim:

• A full refund will be issued to your original payment method

• Processing may take up to 10 business days depending on your bank or payment provider

If more than 15 business days have passed since approval, please contact us at support@mybagstyles.com.

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